Return & Exchange Policy

At Atulyam Digital Solutions, we are committed to supplying genuine and brand-new products sourced through authorized channels. Due to the nature of our products and procurement process,
we do not offer returns, replacements, exchanges, or refunds once an order has been confirmed, processed, shipped, or delivered.

No Return or Exchange Policy

All sales made through our website are final. Customers are requested to carefully review product specifications, features, compatibility requirements, and pricing before placing an order.

We do not accept requests for:

• Change of mind after purchase

• Incorrect product selection by the customer

• Exchange for another model or product

• Refund requests after order confirmation

• Returns of delivered products

Damaged, Defective, or Incorrect Products

In the unlikely event that a product is received in a physically damaged condition, is defective upon arrival, or differs from the item ordered, customers must notify us within 24 hours of delivery by contacting our support team.

To facilitate verification, customers must provide:

• Order number

• Photographs of the product and packaging

• Unboxing video showing the issue

• Any additional information requested by our support team
  

Upon verification and approval by the manufacturer or authorized service partner, the issue will be resolved in accordance with the manufacturer's warranty and service policies.

Manufacturer Warranty

Products sold by Atulyam Digital Solutions are covered by the respective manufacturer's warranty, wherever applicable. Warranty claims, repairs, and service support are subject to the terms and conditions established by the manufacturer.

Customers may be required to contact the manufacturer's authorized service center directly for warranty-related assistance.

Order Cancellation

Orders may be cancelled only before they have been processed or dispatched. Once an order has been processed for shipment, cancellation requests cannot be accepted.

📌 Need Information?

For shipping availability, freight charges, and estimated delivery timelines, please contact our team before placing your order.

Phone: +91 96360 16127
Email: ras@atulyamds.com / atulyamdigitalsolutions@gmail.com